About the role
The Community Manager (you may know the role as Creator & Community Manager or Creator Partnerships Manager) builds Taskly’s relationships with people outside the team: Taskers, creators who make content about Taskly, and local ambassadors in new cities. You’ll run the groups where Taskers swap tips and the programs that bring new people in. Taskers keep about 80% of the price, and the group is where they learn how to earn it.
You’ll work with operations on Tasker approvals and support, the social media manager and the founder. In six months you should run active WhatsApp or Discord groups for Taskers, have a creator program with terms in writing, and send a monthly note on what the community is telling us.
What you’ll do
- Create and moderate Tasker groups on WhatsApp and Discord: welcome new Taskers, answer questions and share tips on profiles, offers and earning good reviews. Set the tone from the first message.
- Find and onboard creators who show real Taskly use, write briefs, agree deliverables and terms in writing, and track what gets published. Choose creators whose audience actually needs the product.
- Design and run an ambassador program for city launches in the Greater Toronto Area and in India: who qualifies, what they do and how Taskly thanks them. Start in one city and write down what you learn.
- Host Tasker meetups, online workshops and Q&A sessions, and turn the best stories into content with the Tasker’s permission. Show real people doing real work.
- Tag feedback from groups and creators by theme, and bring a monthly summary to product and operations. Name the three things Taskers keep asking for.
- Enforce community rules fairly, and escalate safety or payment complaints to a person who can decide.
- Measure the work: active members, replies within a day, creator posts published and sign-ups from ambassadors.
What you’ll need
- 2–5 years in community management, creator partnerships or influencer marketing, with a community you grew or a program you ran.
- Experience moderating WhatsApp, Discord, Telegram, Slack or Facebook groups of several hundred members.
- Clear writing and a warm, direct manner in both group chats and one-to-one conversations.
- Organized program tracking in Notion, Airtable or Google Sheets.
- Confidence hosting a live call or event for 20 to 100 people.
- Good judgment in sensitive moments: a Tasker upset about a review, a poster who feels let down, a creator who misses a deadline.
Education: A degree is welcome but not required; a community you built matters more.
Nice to have
- Experience at a marketplace (Airbnb, Uber, Urban Company, Swiggy, Airtasker, TaskRabbit, Upwork) or another two-sided product.
- Experience working with freelancers, gig workers or independent service providers.
- Run a campus or city ambassador program.
- Fluency in Hindi or another Indian language.
Skills and tools
- Community Management
- Creator Partnerships
- Influencer Marketing
- UGC
- WhatsApp Community
- Discord
- Ambassador Program
- Event Management
- Community Engagement
- Moderation
- Notion
- Airtable
Where you’ll work
- Remote. Fully remote. Open to people who live and can legally work in India, the United States, Canada or the United Arab Emirates. You work from your own country, so there is no relocation and no visa to arrange.
- Shared hours. The team overlaps for two hours each weekday: 8:30–10:30 am Eastern · afternoon in Dubai, evening in India. The rest of your day is yours to arrange.
How we hire
- 1Apply in about five minutes: your resume and a few questions
- 2A 45-minute conversation with the person you’d work beside
- 3One paid day on a real problem
- 4A decision in writing, with the reason
A person replies to every application within ten working days, even if it’s a no.
About Taskly
Taskly is a marketplace for getting anything done. Someone posts a task in their own words — typed, spoken or as a photo — and people who have been reviewed and approved send offers at a firm price. They pick one, and it gets done: a TV mounted, a website built, a parent taught to use their phone. We’re live in Canada and India and opening to more countries, built by a small team that works remotely across India, the US, Canada and the UAE.
Questions about this role
Straight answers to what people ask most.
Is the Community Manager role remote?
Yes, fully remote. You can work from India, the United States, Canada or the United Arab Emirates, and the team overlaps for two hours each weekday: 8:30–10:30 am Eastern · afternoon in Dubai, evening in India.
How much experience do I need?
About 2–5 years. It’s a guide, not a cut-off: if you can do the work described here, apply.
What does the Community Manager role pay?
Pay isn’t listed here yet. It depends on the country you work from and your experience, and it’s discussed openly in your first conversation.
How do I apply?
Upload your resume on the application page and answer a few short questions. It takes about five minutes, with no cover letter and no account. A person replies within ten working days, yes or no.
What does the hiring process look like?
A 45-minute conversation with the person you’d work beside, then one paid day on a real problem, then a decision in writing, with the reason.
Does this role handle customer support?
No. Support stays with operations, and you pass real problems to them while keeping the community running.
Something else? Ask it in your application. A person reads it and answers within ten working days.
We don’t use AI to screen, score or rank applications: a person reads every one. If you upload a resume, AI reads it only to pre-fill your form, and you check every field before you send.
Taskly is an equal opportunity employer. We welcome people of every background, gender, age, religion, disability, sexual orientation and nationality, and we don’t ask about any of them. If anything about the process doesn’t work for you, tell us in your application and we’ll change it.
Apply for Community Manager
Your resume and a few questions. About five minutes, no cover letter, no account.
Apply now →