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Tap Post a task and describe what you need — type it, say it out loud, or snap a photo. AI helps sort it into the right category and suggests a fair budget, then reviewed local Taskers send you offers and you pick one.

It’s free to post and compare offers. You only pay when you accept one.

Yes. Posting a task and comparing offers costs nothing, and you’re never obliged to accept one. You pay only when you hire: the price you agreed with your Tasker, plus a small fee shown before you pay.

Once your task is live, Taskers near you send offers — a price and a short message. Compare their profiles, ratings and prices, ask questions on the task, and accept the one that fits. The price you accept is the price you pay; it doesn’t change after.

You only ever see offers from Taskers Taskly has approved.

Yes. Open a Tasker’s profile and invite them to a task you’ve posted — they get a personal nudge, and your task stays open to everyone else too. To book someone you’ve worked with before, use “Book the same hands again” on your dashboard.

Almost anything a capable person nearby can help with — cleaning, moving and hauling, furniture assembly, handyman repairs, yard work, errands, cooking, tutoring and a long tail in between. If you can describe it, you can post it; if something isn’t allowed, we tell you before it goes live.

Yes, any time before you hire. Edit it from your task page — if you change what the task is, it gets a quick re-check, and Taskers who already made offers are told the details changed. Deleting it removes it and its offers, and those Taskers are let know.

Once you’ve hired and paid, the task is locked; change the booking instead.

Your task stays open for up to 60 days, or until the date you set. We remind you 3 days before it closes, and if it closes without a match you can repost it in one tap.

A clearer description, a photo or a more realistic budget usually brings offers in faster.

It’s an optional $5 add-on you can switch on when you post. Urgent tasks sit above the rest in the list Taskers browse, so yours is seen first. It’s charged only when you hire, and posting stays free either way.

When you accept an offer, you pay up front and Taskly holds the money for you. It goes to your Tasker only when you tap “Task done” — until then, it stays yours.

The full total is shown before you pay, and nothing is charged until you accept an offer.

Posting and comparing offers is free. When you hire, you pay the price you agreed with your Tasker plus a small fee — the greater of 4.9% of the price or $2.99 — shown before you pay.

On the Tasker’s side, Taskly keeps 20% (HST included), so your Tasker takes home about 80% of the price and every dollar of any tip.

When you tap “Task done”. If you don’t, and haven’t reported a problem, the payment goes to your Tasker automatically 3 days after they mark the task finished — we tell you the moment that clock starts, so you always have time to check the work first.

By credit or debit card, through Stripe’s secure checkout. Your card details go to Stripe, not to Taskly or your Tasker. Every way to pay that’s available to you is shown at checkout.

Yes. After the task, you can add a tip from $1 to $500 when you leave your review. It’s charged to the card you paid with, and 100% of it goes to your Tasker — Taskly takes nothing from tips.

Here’s what we actually do. Taskers are approved by Taskly before you see their offers. Your money is held by Taskly until the task is done. A 4-digit door code confirms the right person showed up. And because everything stays on Taskly, there’s a record — and a real person to help if something goes wrong.

Before their offers reach you, every Tasker is approved by a person at Taskly. After that, both sides rate every task, so a Tasker’s profile shows how their real customers found them.

No — and we won’t say we do. What we do instead: every Tasker is approved by a person at Taskly, your payment is held until you confirm the task is done (or 3 days after it’s marked finished, unless you report a problem), and two-way ratings follow every Tasker from task to task.

Each booking has its own 4-digit code, shown only to you. When your Tasker arrives, they ask you for it and enter it in their app — work can’t start until it matches. If someone at your door can’t take the code, they’re not your Tasker.

Remote tasks don’t use a code; you tap “Confirm & start” instead.

Message them on the task — every conversation stays on Taskly, where there’s a record if you ever need one. Once you’ve hired and paid, you can also start a video call or move to WhatsApp; WhatsApp shares your phone numbers with each other, so it’s your choice.

Because the protection only exists on Taskly. When you pay through Taskly, the money is held until you say the task is done, and if something goes wrong a real person can step in. Pay in cash or by transfer and there’s nothing held and nothing we can do.

Yes, from your booking. What comes back depends on how far along it is:

Before your Tasker is on the way — a full refund, fees included. Once they’re on the way or have arrived — you get back everything except the Tasker’s trip fee and Taskly’s booking fees (the trip fee is 15% of the task price). Once work has started there’s no refund — your Tasker has begun, so they’re paid for the job.

When you cancel before work starts, your task reopens and your earlier offers come back.

Yes — you or your Tasker can propose a new time once per booking, before they’re on the way. It has to be at least 2 hours from now. If the change is less than a day before the current booking, the other side confirms it first; otherwise it applies straight away.

Report a no-show from your booking and you get a full refund — fees included — and your task reopens with your earlier offers. You can report it from an hour after the Tasker accepted or your scheduled time. If you do nothing, we refund you automatically once the booking is well overdue.

You get a full refund to your card, fees included, and your task reopens so other Taskers can make offers. We tell you straight away.

Tap “Report a problem” on your booking. The money stays with Taskly — your Tasker isn’t paid while it’s open. They get to share their side, with photos, and a real person at Taskly decides a fair outcome: full payment to the Tasker, a partial refund, or a full refund to you. There’s no fee to report a problem.

Refunds go back to the card you paid with. Most banks show them within 5–10 business days — the timing is your bank’s, not ours.

Tap “Report damage” on your booking within 14 days of the task being done, with photos and a cost estimate. A real person at Taskly reviews it with you and your Tasker. Taskly doesn’t insure tasks, so the sooner you report it, the more we can help.

If you’re in danger, call 911 first. Then tap “Safety issue” on your booking, or message us on WhatsApp at +1 437-970-7070. Safety reports go straight to the Taskly team.

Message us on WhatsApp at +1 437-970-7070 or email [email protected] — posters and Taskers alike. The Taskly assistant answers most questions instantly: tap “Ask the assistant” on this page, or “Live support” at the bottom of any page.

Once a task is done, you and your Tasker can each leave one review of the other. Reviews can’t be edited after they’re posted, so take a moment before you send yours.

From your profile, choose Delete account. You have 30 days to change your mind; after that, your account is closed for good. If you have a task in progress or money being held, we’ll ask you to finish that first.

The Greater Toronto Area (GTA) in Ontario, Canada — including Toronto, Mississauga, Brampton, Markham, Vaughan, Richmond Hill, Oakville and the municipalities around them.

Apply from the Become a Tasker page: tell us what you’re good at and where you work, add a photo, and verify your ID. A person at Taskly reviews every application before customers see your offers.

You set your own schedule and choose the tasks you want.

Through Stripe Identity: a government ID and a quick selfie — about 30 seconds. Your ID goes to Stripe to be checked. If the check carries a fee when you apply, you see the exact amount before you pay.

Yes. Once you’ve submitted your ID you can start sending offers; customers see them as soon as you’re approved. That way your first offers are already waiting when you get the green light.

Pending means we’re still reviewing your application and ID — you can finish your profile and send offers in the meantime, and customers see them once you’re approved. Approved means a person at Taskly has approved you: your public profile is live and your offers reach customers.

Browse the open tasks near you, filter by what you do, and send an offer on the ones you want — your price and a short message. The customer compares offers and picks one; when they accept yours, the task is booked and their money is already held by Taskly.

Anything from half to double the customer’s budget, and never less than $5. Offers that explain what’s included — and why your price is what it is — tend to win.

You get one offer per task. Send it again to update it, or withdraw it while it’s still open — the customer is told either way. Offers that aren’t accepted expire after 14 days.

Customers compare profiles, ratings and prices before they choose, so: finish your profile with a clear photo and the skills you really have, answer questions on tasks quickly, and send offers that say exactly what’s included. Good ratings from real customers do the rest.

About 80% of every task’s price, plus 100% of tips. Taskly keeps 20% (HST included) — the “Keeps Taskly running” line on every task — and there’s no fee to send offers.

The customer’s money is held by Taskly before you start. It’s released to you when they tap “Task done” — or automatically 3 days after you mark the task finished, unless they report a problem. From there, Stripe sends it to your bank, usually within 2–3 business days.

Connect your bank account through Stripe from your Tasker workspace. Stripe handles the payout and the identity details it needs; Taskly never sees your full bank details.

Your payout is paused, not gone. You can share your side with a written statement and photos, and a real person at Taskly decides: you’re paid in full, you’re paid part, or the customer is refunded.

When you get there, mark yourself arrived in the app and ask the customer for their 4-digit code, then enter it to start. Five wrong tries locks it for 15 minutes. Remote tasks don’t use a code — the customer confirms the start instead.

Mark it done in the app. The customer confirms and you’re paid — and if they don’t respond, the payment is released to you automatically 3 days later.

If they cancel before you’re on the way, the booking comes off your schedule and we let you know. If you’re already on the way or have arrived, you receive 15% of the task price for your trip. If they cancel after work has started, you’re paid for the job as if you’d finished it.

Yes, before work starts — but please only when you have to. The customer is refunded in full and their task reopens, you aren’t paid for it, and repeated cancellations are something we look at. If you can’t make the time, proposing a new one is usually better.